We pride ourselves on the materials we use and the craftsmanship of each of our products, and we want you to be wearing - and loving - your purchase for many years to come.
We are so confident in our products that we offer a no-quibble guarantee on all of our products against any defective workmanship or materials. Just send it back to us and we will repair free of charge.
As a small business, we can only make this a viable option if the postage to us is covered by the customer. The postage back to you is free of charge.
*Guarantee does not cover the wearing of hair on any hair-on-hide products, as this is a natural occurrence to all hair-on-hide. General signs of wear are also not covered as this is a natural part of leather gaining character. Feathers inside belts have a natural life span if not cared for - we can replace these at a cost of £20. We recommend re-coating the feathers with a clear nail varnish if you see them start to 'fluff' up.
Zips - we unfortunately can't cover the replacement of zips. We source the best and most expensive zips we can find, and zips can only malfunction through misuse. We can still replace zips, however as this is very labour intensive there will be a charge involved.
TLC Service
We also offer a TLC service for your belts, where we can shorten them, refresh the edges and feed the leather to have them looking and feeling brand new. This service is just £9.00 including return P+P.
Please be aware some belts are only able to be shortened a maximum of 2 inches due to their construction
**PLEASE BE AWARE EXCHANGES AND RETURNS ARE NOT AVAILABLE ON PERSONALISED ITEMS**
Returns and exchanges are hassle free in the UK with M&G. Simply log into your account to request your exchange/return, and once approved we will send you across a returns label to drop off at a post office or have collected from the your home.
We offer a 90 day exchange and returns policy, and just ask it is returned in a re-sellable condition and original packaging. Please be aware sale items (other than on Black Friday) are not valid for free returns or exchanges, as well as bespoke or personalised item.
Due to using a new returns system with Royal Mail, you may need to update your customer account using the following link to process a return. Once this is done, simply log into your account and select the order.
Following the steps below should make belt buying pain free. But we understand that sometimes it doesn't go to plan, which is why we offer Easy Exchanges on all our products (Unfortunately we can not refund nor exchange on personalised items, please follow the in-depth instructions at the end of the page for personalised items).
Men
Waist Size
|
M&G Size
|
27-29" |
1 |
30-32" |
2 |
32-35" |
3 |
36-38" |
4 |
38-41" |
5 |
42-44" |
6 |
44-46" |
7 |
Where waist sizes overlap on to two M&G sizes, the smaller size will result in being in the last holes, with a smaller tip showing on the belt.
Women
UK Dress Size
|
M&G Size
|
8 |
1 |
10 |
2 |
12-14 |
3 |
16 |
4 |
18 |
5 |
20 |
6 |
22 |
7 |
Please be aware this is a guide only, and if wearing higher waisted, it is best to go down a size.
Sizing In-depth
*Recommended for personalised items*
Tape Measurement
|
M&G Size
|
30-32" |
1 |
33-35" |
2 |
36-38" |
3 |
39-41" |
4 |
42-44" |
5 |
45-47" |
6 |
48-50" |
7 |
Most of our belts have 6 holes, all 1" apart. We measure our belts from the tip of the buckle to the 3 central holes for best recommended fit. The 2nd, 3rd or 4th holes give you room to wear them at different points and for the best balance on the belt.
All belt manufacturers can and do measure belts from and to different points, so please be sure to use a tape measure using our method, or we recommend measuring around the point you'd like to wear the belt, and matching this up to the tape measurement guide.
Hats
To measure for a hat, we'd recommend measuring from the back of the crown to the forehead at the point you'd like to wear it.
Extra Small 53/54cm: Small: 55/56cm Medium: 57/58cm Large: 59/60cm
Due to the Belton being a plain belt (no feather panels, snaffle bits or cartridges) this allows us to do what we can an 'invisible fix'. This is where we can shorten the belt from the buckle end meaning no extra holes have to be added and the personalisation isn't effected. If you would like us to do this then please do get in touch.
Best wishes, Evie x