Handmade in Great Britain
Grained Aniline
An Italian-finished leather made from carefully selected hides. Aniline dye gives depth and richness to the colour, while the corrected-grain surface provides a clean, durable finish.
- Selected hides
- Aniline dyed
- Corrected grain
- Semi-gloss finish
Finish: Corrected Grain
Material origin: Italy
British handmade luxury for your four-legged friend!
All of our usual standards; full grain veg tanned leather, solid brass fittings, exceptional craftsmanship and attention to detail with the added comfort and design of sumptuously soft leather creating a padded inside and edging for your hound.
With a solid loop and D-ring to complement the hand-polished buckle, the collar is finished with a debossed M&G crest on the tip.
This collar is going to gain character on every single one of woofs adventures!
Why not add personalisation - we recommend a phone number incase a tag goes missing.
Other sizes available - please do contact us the size you're after isn't here.
Also Available with cartridges
Not sure on sizing? Find our dog collar sizing chart here
Every Mackenzie & George piece is made with care in our workshop in Shropshire, England. Because we make our products rather than simply picking them from a warehouse, dispatch time depends on whether your chosen item is already in stock or needs to be made for you.
When will my order be dispatched?
Items in stock: normally within 1-2 working days.
Made-to-order items: usually within 7-10 working days.
At particularly busy times our workshop lead times may be slightly longer. Where we expect a significantly longer wait, we will endeavour to update you.
How long do bags take to make?
If your chosen bag is already in stock, it will normally be dispatched within 1-2 working days.
Where a bag needs to be made to order, please allow approximately 4 weeks. During our busiest periods, particularly May to August and November to December, this may increase to around 6 weeks.
If you need a bag for a particular date, please contact us before ordering so we can check current stock and workshop lead times.
Does personalisation delay my order?
Adding personalisation does not normally significantly delay your order. Where additional time is required, personalisation will usually add no more than one working day to the normal dispatch time.
How long does UK delivery take?
Once your order has been made and dispatched, UK delivery normally takes 1-3 working days.
Orders are sent using a tracked Royal Mail service and tracking information will be provided once your parcel has been dispatched.
Please remember that carrier delivery time is in addition to any time required to make your order.
Do you offer free UK delivery?
Yes. Standard UK delivery is free when you spend £100 or more. Any delivery charge that applies to smaller orders is shown at checkout before you pay.
What if I need my order by a particular date?
If you are ordering for a birthday, wedding, Christmas, an event or another important date, please contact us before placing your order.
We can check whether the item is already in stock and, if it is not, whether our workshop can make it in time. We will always do our best to help where we can.
Do you ship internationally?
Yes. International orders are dispatched from our workshop in Shropshire, United Kingdom, so they will take longer to arrive than UK deliveries.
International delivery times vary depending on the destination and customs processing in the receiving country.
We offer a duties-paid service, meaning applicable customs duties and import charges are covered by Mackenzie & George, so you should not normally receive an additional customs charge when your order arrives.
Occasional customs delays are outside our control.
How can I track my order?
All orders are sent using a tracked delivery service.
Once your order has been dispatched, you will receive your tracking information so that you can follow its journey.
If you believe your parcel has been delayed or lost, please contact us and we will be happy to investigate it for you.
Can sale items be returned or exchanged?
Sale items are not eligible for return or exchange.
For full details about returns, exchanges, personalised products, repairs and our Lifetime Guarantee, please see our Returns & Exchanges information.
Log in to your account here to action a return or exchange
At Mackenzie & George, we want you to love your purchase. If for any reason you're not completely satisfied, we're here to help with a simple returns and exchange process. Please read our policy carefully to ensure a smooth return or exchange.
1. Personalised & Bespoke Items
Personalised items, including those with custom engraving, or other customisation, cannot be returned or exchanged unless they are faulty or damaged. Similarly, items that have been significantly altered to your specifications (e.g., changed size or colour to a non-standard option, or other major bespoke modifications) are not eligible for returns or exchanges.
2. Sale Items
Sale items may show small signs of wear, but these imperfections do not affect the structural integrity or usability of the product. Sale items are not eligible for returns or exchanges. In exceptional cases, we will accept a return for store credit from a sale.
3. Exchanges
We want to ensure you're happy with your purchase, and we offer exchanges for items that meet the following criteria:
- Exchanges can only be made once per order.
- During busy periods, exchanges may take 2-3 weeks to process.
- Items purchased at events, and international orders can be exchanged, but the free returns service is not available, and items will need to be posted to us at the customers own cost. Always retain proof of postage when sending items to us, so they can be traced if they go missing in the post.
- Exchanges must be processed through our online returns page, where you'll need to specify the item(s) you're exchanging and what you are exchanging for.
- Our Free returns and exchanges can only be used once per order, after this items will need to be returned at customers cost.
- If exchanging for an item which is now on sale or has a lower price, the difference will be refunded in store credit if requested.
4. How to Request an Exchange or Return
To start a return or exchange, please log in to your account and follow the instructions provided. You'll need to:
- Provide your order details.
- Specify the item(s) you wish to exchange and what you would like in exchange.
- If returning, state the reason for the return.
Please note, all returns and exchanges must be made within 90 days of receiving your order. Products must be returned in their original condition, unused, and with any tags still attached.
If you don't have an account, you can still send an item to us - just send to our address with a note of what you'd like to exchange it for, your phone and email details and return address. Please ensure you use a tracked service and retain the tracking number when sending to us.
5. Exceptions
Items that have been significantly altered, personalised, or are on sale are excluded from returns and exchanges (unless they are faulty). Please ensure you have checked the size guide before purchasing, and ask us if you have a question!
